Privacy Policy

We collect personal information that you provide directly, such as your name, email address, phone number, and any details you include in booking requests or inquiries. We may also collect information automatically, such as your IP address, browser type, and pages visited.

• Information you provide: name, contact details, booking preferences, dietary requirements, and any messages you send us about restaurant reservations or offline poker lounge visits.
• Information collected automatically: cookies, analytics data, device information, and general usage patterns on our website.

We use your personal information to respond to inquiries, process bookings, improve our services, and send you updates if you have opted in. We may also use aggregated, non-identifiable data for analytics.

• To manage reservations and event bookings for our dining rooms and card lounge.
• To communicate with you about your bookings or inquiries, including offline poker session details.
• To personalize your experience and improve our website.
• To comply with legal obligations and protect the security of our venue and guests.

We do not sell your personal information. We may share your information with service providers who assist us in operating our website, processing bookings, or delivering services, but only to the extent necessary. We may also disclose information if required by law.

Service providers may include booking platforms, email services, and analytics providers. We ensure that any third parties we engage are bound by confidentiality and privacy obligations that align with this policy and Australian law.

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• We use secure servers and encryption for data transmission.
• Access to personal information is restricted to authorized personnel.
• Retention periods vary based on the type of information and legal requirements.

You have the right to access, correct, or delete your personal information held by us. You may also opt out of marketing communications at any time. To exercise these rights, please contact us using the details below.

• Right to access: request a copy of your personal information.
• Right to correction: update inaccurate information.
• Right to deletion: request removal of your data, subject to legal obligations.
• Opt-out: unsubscribe from marketing emails at any time.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can control cookies through your browser settings.

• Essential cookies are necessary for the website to function.
• Analytics cookies help us improve our content and user experience.
• You can disable cookies, but some features may not work properly.